Islington Law Centre
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Solution to all my issues. I would be lost without their help and support. Thank you Islington law centre for being there for me.
Used to be good standards have plummeted. We had a very similar experience last year to the person below who laments the lack of transparency regarding the selection criteria. Of course there is more demand than supply at ILC but we were strung along with indications that we would be helped but, after also being subjected to highly intrusive questions, were abruptly turned down. Worse still, the adviser in question fobbed us off with the names of legal student advice clinics, failing entirely to mention that these clinics are closed for the academic summer break and therefore were useless to us given our timeline (at least Hackney Law Centre have the decency to alert you to this). This was for an eviction, also affecting a vulnerable person, hardly a trivial matter. It was worse than useless because at least if they’d said at the start that they wouldn’t help us, and that the student clinics were closed, we would have proactively sought other avenues of help – and our case, although urgent, was far from complicated.
I have been using ILC since the late 1980’s. I remember the days when they offered an A to Z of support services and opened a second office directly opposite their Hornsey Rd office both buzzing with employees/volunteers and clients. It is very difficult for someone like me to see what they have become – a tiny fraction of what they were. Unfortunately and sadly, people who have attempted to use them most likely for the first or second time judge them very harshly which they may feel entitled to do, but they do not, it would seem, question why if such an infrastructure exists. If the ILC employees/volunteers cannot help you or refer you to another agency or service, as was the case recently with myself, then I can tell you they are not happy in doing so (especially when they are of a vulnerable background), they were not created to refuse you which is why they opened a second office when finance was available once upon a time. I find some of the comments directed at Sheeba an instinctive reaction or frustration of the situation. I have know this ILC employee for a very long time, she is not a social friend. I have watched her run the front and back office by herself. I have watched her talking and dealing with people of mental disabilities and metal problems, such people you and I would find very intimidating and non-approachable. Not Sheeba. Her approach and handling is sublime. When I could not talk sense with a certain agency, she would talk to them from reception, write a small note – job done. If Sheeba can help, she will. She once asked me, Why do you always look angry? I am in constant pain 24/7, I said. My gratitude and deepest thanks to the ILC for over the years.
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