Citizens Advice Brent
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How can i book an appointment? I am calling since they opened but no one pick up the phone. There is no email o any option to do it online in the website
I called the Citizens Advice Brent on 16th of January 2026 regarding Universal Credit's decision not to pay the housing element of my claim for a specific period. I was advised to complete a Mandatory Reconsideration form (CRMR1) with supporting evidence. I followed the advice and my appeal was successful.
What is going on from last year March until now I have been trying to get through and no one is not answering the phone.His anyone working yes ? and getting wages ,no one to answer the phone it is a waste of tax payers money.
DON’T BOTHER! You have to wait to see an adviser more than you wait for doctors appointment
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